Frequently Asked Questions (FAQ)
1. What types of leather do you use?
We use 100% genuine leather for all our products, ensuring premium quality and durability.
2. How can I place an order?
You can place an order directly through our website, or contact us via WhatsApp or Instagram for custom orders.
3. How long does delivery take?
Delivery usually takes 5–7 working days across Pakistan. Delivery time for customized products may vary.
4. Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery (COD) service nationwide.
5. Can I return or exchange a product?
We accept returns or exchanges only if the product is damaged or incorrect. You must inform us within 3 days of receiving your order.
6. Do you accept customized orders?
Yes! We specialize in customized leather products. You can share your design or requirements with us.
7. How should I take care of my leather products?
Keep your leather items away from water, excessive sunlight, and chemicals. Use a leather conditioner periodically to maintain softness and shine.
8. Are your product colors exactly the same as shown online?
We try our best to display accurate colors, but slight variations may occur due to lighting and screen differences.